Please note that guests under 16 years old are not allowed to use the spa and gym facilities.
Please note that the heated pool is the outdoor Spa Pool.
Please notify Cascade Wellness Resort in advance if any extra beds are required. Please mention this in the Special Request box when booking (see Hotel Policies).
Please note that for early departures 100% total reservation amount is charged.
Please note that rooms and apartments have different check-in and check-out times:
Rooms: Check-in: from 15:00 Check-out: until 12:00
Apartments: Check-in: from 16:00 Check-out: until 11:00
Please note that double or twin rooms can only accommodate children up to 2 years old in a cot.
Please note that payment of the total amount of the reservation is required upon check-in.
Please note that extra beds for children between 3 and 12 years old are free and for adults they are not included in the total price of the reservation.
Please note when booking [5] rooms or more, different policies and additional supplements may apply.
Please note that pets are allowed (as long as it weighs up to 10 kg) in the apartments or Villas at an extra charge of 25€ per pet, per day and a deposit of EUR 100 per pet and vaccination records will be requested for any damages or accidents caused by the animal.
Please note that only a maximum limit of 1.000€ in cash payments are allowed.
From December 2025 until the 01st of January 2026 the apartments will be available exclusively on a Room Only basis. During this period, some resort facilities will be temporarily closed, including: hotel rooms, restaurants, bar, spa, and kids club. Reception will remain operational from 9:00 AM to 6:00 PM and will be located at Apartment No. 601.
Gæsterne bedes fremvise gyldigt billed-id og kreditkort ved indtjekning. Bemærk venligst, at hvorvidt særlige forespørgsler kan imødekommes, afhænger af tilgængelighed på ankomsttidspunktet, samt at der kan pålægges et gebyr.
Du bedes give besked om hvornår du regner med at ankomme. Du kan skrive i feltet til særlige anmodninger når du booker, eller kontakte overnatningsstedet direkte ved hjælp af kontaktoplysningerne i din bookingbekræftelse.