Please note that the apartments are fully equipped and guests will be charged for any damages made in the apartments.
Please note that cleaning is included every two days. Daily cleaning is available at an extra cost, please contact the hotel directly for arrangements.
Please note that check-in and check-out take place at Troia Welcome Centre (GPS coordinates: 38.4929456, -8.9021482,17) which is open from 8am to 10pm. After 10pm, you will need to go to Editory By The Sea Troia Hotel (GPS coordinates: 38º 29' 26 N, 8º 54' 02 W).
All reservations except non refundable must be paid at check-in.
Guests requiring an invoice should include their invoicing details (name, address and VAT number) in the Special Requests box when booking. Please note that invoices cannot be changed after they are emitted.
The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel.
Please note that in the event that you cannot produce the same credit card the hotel reserve the right to ask for an alternative method of payment. Please note that the hotel does not accept third party bookings paid by credit card; please contact the hotel directly for information regarding bank transfers.
All Special Requests are subject to availability and additional charges may apply.
Please note when booking more than 8 rooms, different policies and additional supplements may apply.
Please note for reservations for the New Year's Eve a €300 security deposit will be asked per each apartment.Gæsterne bedes fremvise gyldigt billed-id og kreditkort ved indtjekning. Bemærk venligst, at hvorvidt særlige forespørgsler kan imødekommes, afhænger af tilgængelighed på ankomsttidspunktet, samt at der kan pålægges et gebyr.
Du bedes give besked om hvornår du regner med at ankomme. Du kan skrive i feltet til særlige anmodninger når du booker, eller kontakte overnatningsstedet direkte ved hjælp af kontaktoplysningerne i din bookingbekræftelse.
Gæster der er under 18 år, kan kun tjekke ind sammen med en forælder eller en officiel værge.
Dette overnatningssted tager ikke imod polterabender eller lignende grupper.