When booking more than 2 rooms, different policies and additional supplements may apply.
Payment before arrival via RedSys Gateway is mandatory. The property will contact you after you book to provide instructions.
Guests are required to present a valid identity document and a credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges. In accordance with Spanish regulations (Royal Decree 933/2021, of October 26), we are also required to identify any minors staying with you. Therefore, during check-in we will request an official document such as a national ID card, passport, or family record book.
Please inform BYPILLOW House in advance of your expected arrival time. You can use the special requests section when making your reservation or contact the property directly. The contact details are provided in your booking confirmation.
Bachelor or bachelorette parties and similar celebrations are not permitted at this property.
As the accommodations is located in a residential area, guests are kindly asked to avoid making excessive noise.
A damage deposit of €100 will be required upon arrival, payable by credit card. This deposit will be refunded in full at check-out, once the property has been inspected.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.