Full payment for all bookings will be charged at the time of booking. All major credit & debit cards are accepted, excluding American Express.
All bookings will include a temporary membership fee per person per night. (Full, existing members of Hostelling Scotland and HI using these channels are not entitled to a membership refund.)
Individual reservations for up to 9 guests can be cancelled free of charge until 3 days before the arrival date. If cancelled within the 3 days before the arrival, the total price will be charged.
When booking for more than 9 guests, different policies and additional supplements may apply. More than 8 weeks (57 days or more), 20% of the total cost. 8 to 4 weeks (56-29 days): 55% of total cost. 4 to 0 weeks (28 - 0 days) 100% of total cost.
Should guests be entitled to a refund or partial refund, please note that these are processed by Hostelling Scotland National Office, Stirling. It may take 7 to 10 working days from the date of the cancellation request for the refund to be processed back onto the original card used.
Children aged 12 to 15 years must be accompanied by a parent or guardian of the same gender when booking a bed within shared accommodation.
Please note that guests under 12 years old are not allowed in shared dormitories and must book a private room, subject to availability.
Guests travelling with children must inform the property before arrival.
Please note that extra beds or cots are not available at the property.
Please note that check-in is available from 16:00 until 23:00, and check-out is until 10:00.Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento.
Siete pregati di comunicare in anticipo a l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione.
La struttura non è disponibile per feste di addio al nubilato/celibato o simili.