Bookings for 6 rooms or more than 10 beds are considered group bookings, and different cancellation and payment policies may apply. All group bookings must be prepaid and are non-refundable in case of cancellation or no show. Contact us after the reservation.
Please note that all guests under the age of 18 can only check in with a parent or a legal guardian.
Please note that after 23:00, guests must keep noise levels to a minimum in shared dormitories.
Malacuna Birmingham is pet friendly. Pet owners are required to book private rooms, as pets are not permitted in dormitories. A pet fee may apply.
Guests are required to show a photo identification and credit card upon check-in. Otherwise, we won't be able to provide accommodation.
Please inform Malacuna Birmingham in advance of your expected arrival time. You can use the Special Requests box when booking or contact the property directly with the contact details provided in your confirmation.
Smoking is not permitted.
If food or drinks are brought from outside of Malacuna Birmingham, food and drink may not be consumed in common areas, except for the common kitchen.
- Early Check-In: Standard check-in time is 03:00 pm.
- Early Arrivals may be accommodated, subject to availability. This can be arranged with a member of the team for an additional £10 per room or £5 per bed
- Late Check-Out: Standard check-out time is by 11:00 am.
- Late Check-Out may be requested with a member of the team for an additional £10 per room or £5 per bed until 01:00 pm.
Towels: To support our sustainability efforts, we encourage guests to bring their own towels. However, if needed, towels are available upon request for a hire fee of £4 each, subject to availability. Please ensure the towels are returned on departure to avoid an additional charge of £4.
Towels are available free on request to guests in private rooms.
Housekeeping: No daily housekeeping is provided by default. Long-stay guests (more than 7 nights) can request this service with a member of the team on-site.
Additional fees may apply.
* Access to the entrance requires navigating a set of steps, and all rooms are only reachable via stairs. We apologise for any inconvenience this may cause. *
Gli ospiti di età inferiore ai 18 anni possono effettuare il check-in solo se accompagnati da un genitore o da un tutore legale.
Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento.
Siete pregati di comunicare in anticipo a l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione.
