Please note that the apartments are fully equipped and guests will be charged for any damages made in the apartments.
Please note that cleaning is included every two days. Daily cleaning is available at an extra cost, please contact the hotel directly for arrangements.
Please note that check-in and check-out take place at Troia Welcome Centre (GPS coordinates: 38.4929456, -8.9021482,17) which is open from 8am to 10pm. After 10pm, you will need to go to Editory By The Sea Troia Hotel (GPS coordinates: 38º 29' 26 N, 8º 54' 02 W).
All reservations except non refundable must be paid at check-in.
Guests requiring an invoice should include their invoicing details (name, address and VAT number) in the Special Requests box when booking. Please note that invoices cannot be changed after they are emitted.
The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel.
Please note that in the event that you cannot produce the same credit card the hotel reserve the right to ask for an alternative method of payment. Please note that the hotel does not accept third party bookings paid by credit card; please contact the hotel directly for information regarding bank transfers.
All Special Requests are subject to availability and additional charges may apply.
Please note when booking more than 8 rooms, different policies and additional supplements may apply.
Please note for reservations for the New Year's Eve a €300 security deposit will be asked per each apartment.Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento.
Siete pregati di comunicare in anticipo a l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione.
Gli ospiti di età inferiore ai 18 anni possono effettuare il check-in solo se accompagnati da un genitore o da un tutore legale.
La struttura non è disponibile per feste di addio al nubilato/celibato o simili.